This policy explains how American Best Publishers may collect, use, protect, and share information provided by clients and website visitors across our book and author services.
We treat client communication and project materials as part of the professional relationship, not as public content. This policy applies to information shared through our website, forms, email, phone, consultations, onboarding, and project delivery.
Information we collect
We may collect information that you provide directly, including your name, email address, phone number, billing details, project goals, service preferences, and other information submitted through forms, consultations, or correspondence.
For active projects, you may also provide manuscripts, outlines, notes, recordings, images, illustrations, reference materials, author biographies, brand assets, account details required for publishing setup, and other files necessary to complete the work.
Our website may also collect technical information such as IP address, browser or device information, pages visited, referral source, form activity, cookies, and general analytics data.
How we use information
We use information to respond to inquiries, understand project requirements, prepare proposals, process orders, provide writing and editing services, develop creative materials, support publishing and distribution, coordinate marketing and branding, manage communication, provide customer support, and improve the website experience.
Where permitted, we may also contact you about project updates, relevant services, offers, or changes to our policies. You can ask us to stop promotional communication at any time.
Information sharing
American Best Publishers does not sell or rent personal information for unrelated third-party marketing. Information may be shared only when reasonably necessary to process a payment, deliver an agreed service, coordinate publishing or marketing, operate website tools, comply with law, protect legitimate rights, or work with approved service providers involved in the project.
Phone numbers provided for direct communication or SMS are not intended to be shared with unrelated third parties for their own marketing purposes.
Your access & choices
You may contact us to ask what personal information we maintain about you, request a correction, request deletion of eligible information, opt out of promotional communication, or raise a concern about how your information is being handled. Some records may need to be retained for contractual, payment, legal, security, or operational reasons.
Security
We use reasonable administrative, technical, and operational safeguards designed to protect personal information and project materials. Access is limited to personnel, contractors, and service providers who need the information to perform work such as writing, editing, design, billing, publishing support, marketing, or project management.
No website, email system, cloud platform, or online transmission can be guaranteed completely secure. We take practical steps to reduce risk, but clients should also use care when sharing sensitive information online.
Payment information
To process an order, we may collect contact and billing information. Card or payment credentials are generally handled by third-party payment processors and financial service providers. American Best Publishers does not intentionally store full payment card details directly within this website.
IP address, cookies & analytics
Technical information, including IP address, browser data, device information, and website activity, may be recorded automatically. Cookies and analytics tools may be used to support site functionality, remember preferences, understand visitor behavior, measure campaign performance, improve user experience, and troubleshoot technical issues.
For more detail, please review our Cookie policy.
Service information accuracy
We make reasonable efforts to describe our services accurately. However, service descriptions, timelines, packages, platform options, pricing, and website content may change or occasionally contain an error. If a service you receive appears materially different from what was represented in your written agreement, please contact us so the matter can be reviewed.
Confidentiality & ownership
We treat client communications, manuscripts, story ideas, drafts, recordings, notes, and project files as confidential working materials. They are not disclosed to unrelated parties except when needed to perform the agreed service, when you authorize disclosure, or when disclosure is required by law.
Unless a separate agreement states otherwise, final client-approved work created specifically for a fully paid project is intended for the client’s use and ownership, subject to any third-party licenses that cannot be transferred.
Originality
Original writing and creative content developed for a client is intended to be unique to that project. When research, references, licensed materials, or outside sources are used, the work should be appropriately adapted, attributed, licensed, or cited where required.
Contact
If you have questions about this Privacy Policy or believe your information is not being handled as described, contact us at info@americanbestpublishers.com or +1 (855) 708-4968.
Head office: 575 Lexington Ave, New York, NY 10022, USA. Mailing address: 327 Maplewood Road, Huntington Station, NY 11746.